Dial by name directory
Dial
By Name Directory is a Feature for use with Virtual PBX
Extensions. Each PBX Extension user has the ability to enter their name
in the Web Center system. In addition they will
have the ability to record their name over the phone.
When
a caller is dialing into the Main Greeting and does not remember the extension
number of the person he is calling, he has the option to press 411 at any time.
The caller will then be prompted to enter between 2 and 10 letters of the last
name for the person he is looking for. The system will then play the recorded
name(s) of the person(s) whose last name(s) match the letters that were
entered. It will also provide the ability to connect to the extension for that
person.
Example:
The Caller has entered the phone key numbers 566 for JON as in Jones, they will
now hear ‘For Bob Jones at extension 305 press 1; for Sally Jones at extension
306 press 2.' The words Bob Jones and Sally Jones are being played in that
specific person's personal voice exactly as they have recorded into the system
for their extension.
The
caller can then choose the appropriate response and be connected! This is
another feature that truly gives you a
‘Big Business image with a Small
Business Price!'
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