How Telecenter Works - a Demo
Whether you're an established small business with several employees or
an entrepreneur working from home, TeleCenter can help your business
sound more professional and gain a competitive edge.
The following are demo systems that have been set up to enable you to
better understand how TeleCenter can be used for your business. You may
browse through the Examples below to read the scenario and scripts. We
also invite you to dial the specific TeleCenter system numbers listed
for each Demo so you will be able to hear the demo systems over the
phone and experience the call flow and high audio quality of the system.
You may browse through the Examples below to read the scenario and
scripts. We also invite you to dial the specific TeleCenter system
numbers to hear the demo systems over the phone.
Demo Line: 1-800-704-1309
Scenario – Widgets International
Widgets International is a small but growing business located in
California; they have 3 employees spread out at various locations. Mary
handles all Customer Service calls for the company from their office in
California. Two of the employees actually live in two different states.
Bob handles Sales from his home office in Texas and John handles
Technical Support for the company from his office in New York.
Widgets International wanted one central number its customers and
prospects could call to receive whatever support they needed. Rather
than having multiple phone numbers for each department, Widgets
International uses TeleCenter. When callers call Widgets International
the call is forwarded to the person handling that department regardless
of where they are located.
Calls being transferred from one department to another are so seamless
that the caller feels that they are being transferred to the next
cubicle, not to a person or department in another state!
Dial 1-800-704-1309 to listen to how TeleCenter works for Widgets
International.
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